If selecting the right people and equipment are key to implementing an AED program, scheduling, documenting, and maintaining equipment are key to keeping the program operating smoothly and effectively.

The program manager must track workplace responder schedules to ensure full shift coverage and account for vacations, transfers, retirements, and job changes. Also, he or she must track training records so new responders can be recruited and trained when necessary and veteran workplace responders can maintain their certifications. CPR, AED, first aid, and bloodborne pathogens certifications expire in one- to three- year intervals, depending on the course.

Equipment maintenance includes inspecting and servicing medical supplies regularly to verify that all supplies are present. The AED program manager should establish maintenance and routine inspection and resupply procedures, either through vendors or by assigning the duty to employees. Expiration dates on all supplies and equipment must be tracked and maintenance records kept.
There are many additional project management benefits derived from documenting the design, implementation, and event outcomes of an AED program. Important documentation includes:

• site assessments,
• AED and equipment locations,
• training and certification expiration dates,
• communications to employees on emergency notification and response procedures,
• medical prescriptions and medical oversight responsibilities,
• AED and site-specific protocols,
• maintenance logs of equipment and supplies, and
• incident log with outcomes.

Today, organizations and victims are fortunate to have AEDs to save lives and "Good Samaritan" laws to protect workplace responders from liability in an emergency situation. However, even "Good Samaritan" laws do not protect organizations and individuals in cases of gross negligence. Properly documenting the planning, implementing, and managing of an AED program will help to ensure the organization, workplace responders, and program manager are protected from liability; that regulatory guidelines are met; and that lives are saved.